Intune Registration Fails First Time Jamf Pro : Jamf


When registered by way of Jamf, you should obtain a notification to open the Self-Service app to make changes. I also wish to spotlight the importance of teaching the end-user to not blindly attempt to register their device again to Intune. This may result into duplicate Azure AD/MEM gadget data and break the registration. Unless the gadget has been moved to State 1 – desactivated as per the JPRO Conditional Access settings.

You must have a consumer account that has Microsoft Intune Integration permissions within the Jamf Pro console. Much of the knowledge on this article initially appeared in Troubleshoot issues if you integrate Jamf with Microsoft Intune on assist.microsoft.com. This article helps Intune directors understand and troubleshoot problems with integration of Jamf Pro for macOS with Intune. Suggestions for troubleshooting a few of border guards found 52 tons of guns the commonest issues whenever you integrate Jamf Pro for Mac units, with Microsoft Intune. Jamf is a software company best recognized for creating Jamf Pro . Train customers to click on “Show Details” and “Visit this Website.”

I’m getting this “JamfAAD” desires to use… prompt… But neither the Continue or the Cancel button do something, leaving the prompt stuck on the display screen untill a reboot-re-login-of-the-account. And this brings us to the ultimate thing I need to discuss, being ‘the amount of days of inactivity to flag a device as non-compliant’. State 1 is either as a result of the system was faraway from JPRO , or the device stayed in state 2 – unreponsive for greater than x days.

Review and if necessary right the permissions for the Jamf app you created in Azure AD. See the procedure to create an application for Jamf in Azure AD. There are a quantity of widespread causes for Mac devices that fail to register. When the token refresh fails for twenty-four hours or extra, Jamf Pro marks the gadget as unresponsive. We are going through a mayor concern when registrating our gadgets to Intune for compliancy. If you don’t see Configured Websites, either you haven’t set pop-up blocking for any websites yet, or you’ve cleared the list.

sixty two other Macs that had been migrated from another group work nice, just those 6 had an issue. Those sixty eight Macs had been accomplished by way of User Initiated Enrollment, as we did not have their serial numbers absorbed into Apple Business Manager prior to the migration. @LangStefan I would 98% bet that your network at wake is part of that. We have seen that and the retry logic ought to assist with that. If you’ve logs I would search for a number of the examples above to verify that.

If you could have a tool that falls into that state we want to look into that with AppleCare Enterprise and Microsoft as a staff since the knowledge is throughout all three. On the gadget, use Jamf Self Service to open the Company Portal app, and then enroll the gadget with Intune. This task requires you to have used Jamf to deploy the Company Portal app for macOS, and to have created a coverage in Jamf Pro that registers the users device with Azure AD. The giant majority are NSURL error of network failures starting from timeout to DNS name decision.